Privacy Policy

Privacy Policy for Messaging Services for Terms & Conditions

1. Introduction

This Privacy Policy outlines how we collect, use, and protects personal information through our messaging services, including appointment confirmations, account updates, product information, marketing messages, and loan communication.

2. Information Collection

We may collect the following types of information:

>Contact details such as name, phone number, and email address.

>Loan application details for mortgage services.

>Any other information provided during our communication.

3. Use of Information

The information collected will be used for the following purposes:

>To send appointment confirmations and relevant links.

>To provide updates and information regarding your account.

>To inform you about our products and services.

>To respond to help requests and webchat queries.

>To process and communicate about lending and loan arrangements.

4. Consent

By opting into our messaging service, you consent to the collection and use of your information as described in this policy.

5. Information Sharing and Disclosure

Your information will not be shared with or sold to third parties for marketing purposes. We may disclose information if required by law or in response to legal processes.

6. Data Security

We are committed to protecting the security of your personal information and take reasonable measures to prevent unauthorized access, disclosure, alteration, or destruction.

7. Opt-Out Policy

You can opt out of our messaging service at any time by texting “STOP” to (865) 352-8283. Upon opting out, you will no longer receive messages from us.

8. Changes to the Privacy Policy

This Privacy Policy may be updated periodically. Continued use of the service after changes indicates acceptance of the new terms.

9. Contact Information

For any questions or concerns about this Privacy Policy, please contact us at